Frequently Asked Questions

What to do when you need to order checks?

To order new checks, please visit or call the bank at 620-837-3143.

Hours of Operation:
Monday – Thursday 8:30 am – 4:00 pm
Friday 8:30 am – 6:00 pm

What are The Walton State Bank’s wire instructions?

Walton State Bank’s routing number is 101110763.

Walton State Bank’s wiring instructions are as follows:

  • Wire To: Bankers’ Bank of Kansas
  • Routing Number: 101104805
  • For Credit To: 10111076
  • Routing Number: 101110763
  • For Further Credit To: Customer Name(s), Customer Address, Customer Account Number
How do I change my mailing address?

You may change your mailing address by visiting one of our locations or through your account settings within Online Banking.

What are our hours of operation?

You can find our operation hours and additional information on our Locations and Hours page.

What do I do if I forgot my Access ID or Passcode for Online Banking?

If you’ve forgotten your Access ID or Passcode, you may call us at 620-837-3143 or stop by our location during business hours. You can reset your passcode online if you have set up the forgotten passcode questions. To begin, choose “Forgot your passcode?” on the login page of Online Banking.

How do I register for e-Statements?

To enroll in e-Statements, follow these three simple steps:

  • Log on to your online banking account.
  • Click on the Accounts tab and then the Statement link.
  • Click on the ‘Electronic Only Statement’ delivery button and then opt-in.
How do I find your Mobile Banking app?

To download our mobile banking app, search for Walton State Bank or WSB in the Apple iTunes App Store.

How do I place a stop payment on a check?

To place a stop payment on a check, call us at 620-837-3143 or stop by either of our locations. Fees apply.

What is my daily debit card limit?

Walton State Bank Debit Cards have a daily ATM withdrawal limit of $200 and a separate purchase limit of $600.

How do I set my debit card PIN?

Customer will assign their PIN when activating their card via telephone.

What should I do if my debit card is lost or stolen?

Notify law enforcement immediately if the item obtaining your debit card has been lost or stolen. Call one of our Customer Service Representatives at 620-837-3143 to block cards, checks, and account information.

How long will it take for customer service to respond to my email request?

We strive to respond to online customer service requests within 24 hours, Monday through Friday, and by the next business day for requests received over the weekend.

How do I change or open a new account type?

If you want to change or open an account type, call us at 620-837-3143 during business hours and talk to one of our Customer Service Representatives.

Are my deposits insured?

FDIC insurance covers all deposit accounts, including checking and savings accounts, money market accounts, and certificates of deposit. The FDIC insurance limit is $250,000 per depositor, per insured bank, for each account ownership category. Depositors may qualify for more coverage if they have funds in different ownership categories.

Call us at 620-837-3143 and let us help you calculate your FDIC insurance coverage. Or visit the FDIC page to calculate your insured deposits: https://www.fdic.gov/edie/calculator.html.